Have you purchased a product online from our e-commerce store and wish to return it?

Notify our customer service within 3 days of receiving your package!
Follow these steps:

1. Fill out the form

Download and fill out the PDF form and include it inside the package
Click here to download the form

2. Contact support

Send a copy of the form to our customer service
customerservice@mamata.it

3. Prepare the package

Include the filled-out form and the products you wish to return in the package you have prepared.
NB: Products must be intact and sealed.

4. Ship

Send the package, with the courier of your choice, to the following address:
📍Via Cremona, 90 - 25124 Brescia - Italy

5. Refund

After evaluating the return conditions, you will receive a refund equivalent to your purchase price, excluding shipping costs.